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Terms & Conditions

  1. General Information
    These General Terms and Conditions ("GTC") apply to the use of the services on our website and for bookings with venimar. venimar is a brand of Ricardo da Cruz, Unipessoal Lda., Rua Sebastião Lopes 14, 4935-233 Viana do Castelo, Portugal. Contact: hello@venimar.pt.

  2. Booking and Reservation Conditions
    The booking and reservation conditions, including minimum stay, advance payments, cancellation, and refund options, are detailed on the booking platform. Please review these conditions before making a booking.

  3. Payment Methods
    We accept the following payment methods:
    Bank Transfer
    Credit Card
    Cash (cash payments require a credit card as a security guarantee)
    Payments must be made according to the chosen booking conditions.

  4. Check-in / Check-out
    Check-in is available from 3:00 PM, and check-out must be completed by 11:00 AM. Flexible check-in and check-out times are available upon request and for an additional fee, subject to availability and feasibility. Guests may use the property before or after these times, but only after prior confirmation.

  5. Liability
    We accept no liability for damages or accidents that occur during your stay or the use of our bicycles. Guests are responsible for all damages caused to the accommodation and rental items.

  6. Bicycle Rental
    The terms for bicycle rental comply with the guidelines stated on rentals.venimar.pt. This includes usage, return, and responsibility for damages to the bicycles.

  7. Jurisdiction
    For all legal disputes arising from the use of our website or bookings, the court in Viana do Castelo, Portugal, shall have jurisdiction.

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